2017 passenger removal controversy History of United Airlines

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on april 9, 2017 dr david dao forcibly removed united express flight 3411 sustaining injuries in process. after plane had been boarded 4 members of staff presented flight. company offered compensation seated passengers give seats had no volunteers , 4 selected passengers told must leave plane. dr dao refused instruction , law enforcement officers called. activity video-recorded several passengers , officials , resultant publicity , subsequent handling of incident united airlines pr disaster.








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